[Resolved]  Federal Bank — passbook related

Address:Thrissur, Kerala, 680553

I create an account in federal bank account in puzhakkal branch thrissur... I faced bad behavior from their branch executives... I can't get my passbook... They are told that smartphone users can get their passbook... I also told to their customer care executives... I am an poor man. I used an small base phone... I think poor man can't get their accounts because they told smartphone users can get this account... They only attract to nri also...
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Jul 23, 2018
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2018
Federal Bank Customer Care's response
Hi Sir/Ma'am(Rahulkrishna NR),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (11640) in the subject line so that our team can assist you.
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