[Resolved]  Federal Bank — redcarpet credit card

Hello sir/madam this is gajabinkar yashwanth iam having a federal bank credit card from red carpet i did a transaction of rs 6000 at hdfc atm but transaction failed but money deducted from my credit card limit. I have raised this issue at redcarpet too but no response it's almost 72 hours now. My user id 1216045 my card number ending with 0326 was declined at hdfc atm at siddipet eagle statue but amount was deducted it's still not reversed. Plz help regarding this matter thank you
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May 15, 2020
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2020
Federal Bank Customer Care's response
Hi Yashwanth,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (76659) in the subject line so that our team can assist you.
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