Federal Bank — refund issue

Address:Ernakulam, Kerala, 688013

I had ordered a product on amazon.. And next day i cancelled due to my personal issues... And my refund is not proccesed... Still now i didnt get my refund in my acount.. When i called them they told that... Money is already refunded and it is stucked in the account.. My refund is still pending... So plzz kindly clear that issue...

Order date:29-sept-2017
Order total:16, 079

Reference no of refund: 74332747275727467171555
Was this information helpful?
No (0)
Yes (0)
Federal Bank customer support has been notified about the posted complaint.
Oct 16, 2017
Updated by Adwaid manoj
Amazon has refunded the amount on 1/10/17...they had cleared their duty...and its about u #federal bank didnt not take any action about my pending issue for days and weeks...when i ask federal bank they told that it take 45-55 days!how can u say this????how is this possible...
Order refunded at 1/10/17 and today it is 16/10/17...
I hope that u can understand this
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Federal Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    512
    Pending
    0
    Resolved
    319
    Federal Bank Phone
    +91 48 4263 0995 [International]
    +91 48 4263 0994 [International]
    Federal Bank Address
    Federal Towers, Head Office, Aluva, Kerala, India - 683101
    View all Federal Bank contact information