[Resolved] Federal Bank — Refund not initiated for forex super card

Rahul89new

from Powai, Maharashtra

Address:

Gurgaon

Hi team,

I have bought one forex card from buyforex online and I have loaded around 400 $ I went to maldives spent 300 $ there I still have 100 $ but one day I get a mail that your card is expired but still you can get your refund from that day I am trying on all forums but not getting any response . I want to make people aware with such kind of frauds of federal and buyforexonline please never ever buy any forex card from these 2 vendors I am going to take a legal action against both of them and also going to create one facebook page with all details

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Nov 28, 2020

Complaint marked as Resolved

I did not get the money yet but at least they started my process quickly and humbly .this is a tough time for all of us so sorry for being little harsh

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2020

Federal Bank Customer Care's response Hi Rahul,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (108528) in the subject line so that our team can assist you.