Federal Bank — Refund not processed

Address:

Kottayam, Kerala, 686633

Dear sir,
Amazon has processed refund against nondelivery of items and it took long delay in reflecting my account. On checking the customer relationship officer says that it will take another 45-55 days yo process. I cant bear the amount of money pending unreasonably. Kindly help to get it fast. Please find the mail and details below.

On mon, jun 19, 2017 at 6:40 pm, contact wrote:
Dear sir/madam,

Thank you for writing to federal bank.

We have taken up your case with the authority concerned. Complaint id : [protected], [protected] and [protected]. Kindly note that ecm disputes take a turnaround of 45-55 days to solve the issue. Kindly wait for the same.

With regards,

Customer relationship officer


1. Payment debit: txn:s29360406 date 5/6/2017 (Toecm/9818/amazon)
Return payment processed date :14/6/2017
Rs. 799
The refund details are: authorization code for sale transaction 7499
Refund reference # 75260827165013779356515

2. Payment debit: txn:s[protected] date 5/6/2017 (Toecm/3676/amazon)
Amazon.in order[protected]
Rs.599
Return payment processed date :5/6/2017
Authorization code for sale transaction 23471
Refund reference # 75260827157013655953823

3. Payment debit: txn:s28489865 date 03/6/2017 (Toecm/7917/amazon)
Order no:[protected]
Amount: rs.32, 073/-
Refund processed on:14/06/2017
Regards,
Jojo t m
[protected]