Fedex — 771550786851 - no update from 7 days.

 
1 Review
 Myrah Fabrics on Mar 8, 2018
We had sent a cargo parcel of 30 kgs from ahmedabad to andhra pradesh on 23rd feb with tracking number[protected]. It reached hyderabad on 26th. Since then it's stuck there only. There is no movement. We contacted fedex cc and it's been 2 days but no update from them. They are saying again and again that we have forwarded the issue to concerned department. Their resolution time is 24 hours.

Fedex was asking us for the pics of parcel. We have provided them with the same. Still no update at all from them.

It seems like they have misplaced the parcel. How careless can a company get...?

I am the sender, receiver from andhra pradesh also have lodged a complaint but she is also getting the same replies. She had complained on 1st march. It's been a week after her complaint.

Please help us resolve this issue.

Complaint Status


[Mar 08, 2018] FedEx customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShare0Tweet0Share0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    63%
    Complaints
    393
    Pending
    30
    Resolved
    238
    phone
    +91 22 2571 4444 [Customer Care]
    location
    2nd Floor, West Wing, No. 15, 1st Main Road, 6th Cross, Gandhinagar, Bangalore, Karnataka, India - 560009
    Fedex - 771550786851 - no update from 7 days.