[Resolved]  Fedex — AWB[protected] stuck in customs

I had booked a package From HK to India using fedex priority with AWB[protected] on 25/1/2021. Package arrived to bangalore on 5/2/2020 and there is no update from then and even escalated the issue everyday. They just tell its waiting for DG approval from 8/2/2021.
I have called and emailed FedEx everyday couple of times like a wife. Fedex gave me all kind of stories and pre-written scripts where i can recite what fedex people are going tell
And even a specialist was incharge of keeping an update and no update from her from past 4 days.
I have completely lost patience as there was 0 calls or messages from fedex team and even after me calling and messaging I feel there is no use as it is going to deaf ears.
I have paid for express priority and its taking transit time of sea shipping to receive my package.
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Aug 12, 2021
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Verified Support
Feb 17, 2021
FedEx Customer Care's response
Dear Customer,

We have forwarded your concern to our team and we will get back to you with an update.

Regards,
FedEx Express
Complaint comments 

Comments

I think issue with third party agent.

SunimpexCSA is your clearance agent??

Please Fedex check about google review of SunimpexCSA there is number of people comment about Fedex as well as.

I prefer always DHL service.

Also I am worry about Someone ask me to pay money outside and after that my courier will be release.

Also when I make a complai he block my number.

So is that desired Fedex block customer.

He is Harsh savla HARSH SAVLA his phone number is [protected]

Harsh is complete non sense person even he is partner with SunimpexCSA because SunimpexCSA ask me to register his website and need to pay 1200InR as well as custom person need 5000INR.

It's totally wrong my parcel is in custom 28OCT 2021 and today is 22Nov 2021 still I don't get any update.

Fedex is complete non professional company I am going to contact founder of Fedex by Linked in as well as tweet all of proof in which ask for money when we don't pay he don't work and delay my package.

Thanks

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