[Resolved]  Fedex — customs duty

Website:www.fedex.com

The following mail sent by customs bangalore.
Fedex team was wrongly filled the bill of entry while customs clearance.

— forwarded message —
From: bacc courier
Date: sat, 24 mar 2018, 1:29 pm
Subject: regarding duty confirmation
To:
Cc: chiefcommissionersunitcustomsbangalore chiefcommissionersunitcustomsbangalore, principal commissioner of customs, bengaluru airport and air cargo complex, pakumar, harsh vardhan, tej m s, d anil, s. Kumar, kiran belliappa, vinod kumar

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Dear shri vinoth r,

Please refer to your e-mail dated[protected] regarding your shipment awb no.[protected]. According to the proforma invoice enclosed, the items are certificates and declared value is gbp 283.54. Accordingly m/s fedex, bengaluru your authorized courier agency have e-filed the bill of entry as non-documents and the shipment has been marked for payment and the authorized courier agency have asked for duty confirmation from you. You may take up the matter with the authorized courier agency. A copy of this reply is being sent to m/s fedex also.

Yours faithfully,

Superintendent of customs (Admn.)

Airport & air cargo complex,

Bengaluru.
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Apr 29, 2018
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2018
FedEx Customer Care's response
Dear Customer,

We regret for the inconvenience. We have forwarded your concern to our team and they will get in touch with you.

Regards,
FedEx Express
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