[Resolved] Fedex — delay in parcel delivery | |||
I have a shipment from china to delhi stuck in fedex for over a month. It did arrived in india quite in time (As mentioned by fedex, upon which i really can't trust now). After a lot of mails and calls they took 2 weeks to mention the document needed for custom clearance, when i provided the documents they even stopped replying the mails. Their clearance administrators are real pain in the a*. Neither that person replies on time nor picks up the call and most of the time he is on leave (He took more than a week for replying a single mail). Again after a lot of mails and calls to customer care, now i am being told that there is a backlog in delhi customs for past week, they are telling the same # for last whole week that there is backlog (One can really smell the fake excuses of theirs). My tracking number is :[protected] This is by far the worst experience of international shipping. *fedup of fedex* Was this information helpful? | |||
Sep 24, 2019 Complaint marked as Resolved FedEx customer support has been notified about the posted complaint. Verified Support Aug 24, 2019 FedEx Customer Care's response Dear Valued Customer, We regret the inconvenience caused. We have forwarded your concern to our team and they will get in touch with you. Regards, Tam FedEx | |||
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I was meant to get a package delivered on the 3/9 was not left i have tried to track says tracking number not found i left a note on my door to say where to leave ino details when being delivered it is a outside wall light
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