[Resolved]  Fedex — Driver Delivery

Was expecting a important package today, log on to website to see when. Website states that delivery attempt has been made at 10am. Go downstairs to see door tag, no door tag. Then check my intercom just to see if my bell was rung around the time of attempted delivery NOPE!!! had my super of building check to see if Fed Ex was there around that time once again NOPE!!! Call customer service to see why its stated they attempted delivery when they did not. One told me there was nothing she can do and the next delivery date would be three days later unacceptable. Call back get another CS rep who states he will get on truck to have delivered today. Call back to see if that is truly the case and the next CS rep told me the prior CS rep did not do anything he said he would. Call back again only to now be routed to some escalation team who in my opinion is a waste of skin because they did absolutely nothing to help resolve this issue. Here the kicker I needed package today due to have surgery Monday, but they did not know that so they don't care, and I don't know when this package is really going to get here. These people need to take there job more serious, AND STOP HIRING LYING DRIVERS!!!