Fedex — Escalation : Package not delivered since June 10/06/2022

Address:Bangalore

I have received a shipment from UK on 10/06/2022 and during which I was requested by FedEx for additional document to release my packages. I furnished all documents requested by FedEx by 21/06/2022.

With the document provided FedEx just released on package[protected] and the other package which I am asking status now[protected] was not released until 18/07/2022 inspite of me chasing FedEx team every alternative day.

When I get the tax invoice on 18/07/2022, I see there is a reactivation charged and fine included. This was a ridiculous move as I have provided all documents in 21/06 and FedEx is charging me for their delay. I questioned this on 18/07/2022 and till date I see there is no response received.

This behaviour of FedEx shows they are least bothered about customers.

FedEx team delayed from June 21 until July 18th and they are charging me Rs. 6700 extra. I have requested for more details and they are not replying
Was this information helpful?
No (0)
Yes (0)
FedEx customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    FedEx
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    1459
    Pending
    0
    Resolved
    631
    FedEx Phone
    +91 22 2571 4444 [Customer Care]
    FedEx Address
    2nd Floor, West Wing, No. 15, 1st Main Road, 6th Cross, Gandhinagar, Bangalore, Karnataka, India - 560009
    View all FedEx contact information