Fedex — fedex clearance delay airway bill no: and [protected]

Address:	560002
Website:	www.fedex.com

I would like to notify & raise a complaint for my fedex airwaybill no: and [protected] arrived at bangalore on 10.12.2017. From united states submitted kyc and all documents on 11.12.2017

Now after a prolong conversation by mail and through toll free almost everyday until today 31.12.2017none of them clarified the shipment status till now. From the arriving date almost 21 days has been passed but no single improvement in clearance. The worst customer service in the world. They always repeat the word "it is under assessment" for the past 21days without any shame. While contacting wit the toll free same response & same word. I never see such like poor & unprofessional irresponsible service such like you fedex with my past & present experience in courier dealings.

I don't understand why fedex hired a staff like mr. Raza sayed, mr. Rakesh & so many other (Customer service executive) & wasting our time.

Such a shameful & worst service can't get any responsible answer from fedex & their staff let it be either mails & calls. Really fed up

I need an immediate response from fedex to resolve this query at the earliest instead of saying the same dialog it's under customs assessment.!

I would never belive the customs server is down or customs purposely delaying the clearance as informed by fedex. Honestly take it serious & this is not joke.. Fedex you have made people life in a misery & fraustration without any shame.!

It's a huge failure & disaster for an international brand like you!!

My contact is : [protected]
My email is : [protected]@gmail.com

Regards
Rg