[Resolved]  Fedex — FedEx India Shipment not received yet despite the documents provided

Address:Sector- 28, Vashi, Navi Mumbai- 400703

To whosever, it may concern!

It's been 2 days since I had provided the KYC documentation to FedEx India. It is 1st July 2021 and the Shipment status is still on "Clearance Delay" at the Mumbai Customs Facility.
There has been no action taken from FedEx India despite the repeated follow-up emails to them.
Recommended action required is "Shipper or importer must confirm or verify the value of goods". However, no one from FedEx India has contacted the Shipper or me for the same.

My FedEx Tracking ID is[protected]. Please Help!

Please find the screenshots attached for your reference!

Thanks and Regards,
Agniv
+3 photos
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Aug 11, 2021
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2021
FedEx Customer Care's response
We have forwarded your concern to our team. They will get back to you with an update.
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