Fedex — fedex package from usa not delivered, asking for money to delivery package

Address:Hyderabad, Telangana, 500068

I have shipped package from us to india on 11/12/2018, it supposed to be delivered on 11/19/2018. Customs got cleared but fedex guys is bribing money 15000 rupees to deliver package. Fedex is worst service i have experienced, it been 20 days no one responding i sent emails to fedex customer service. Me and my recipient don't get call or email from customs till now but fedex is asking for money. I clearly mentioned those are used clothes due to visa issues my friend moved to india and we don't have any receipts for that clothes. Initially fedex guy asked us to pay 400$ now he is asking 15000 rupees. Not sure to whom we need to contact. I have already paid 195$ to the package.
No body is giving any correct update nor clearing my shipment and not sure what kind of game they are playing with their customers. If i didnt get proper answer from i am going to complaint seriously
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FedEx customer support has been notified about the posted complaint.
Jan 08, 2019
Updated by tejak8
Can any one update
Jan 10, 2019
Updated by tejak8
I am getting promising emails from Fedex that they ensure to delivery the package but delivery guy was asking money 15000 rupees. Really very bad Service never trust them, with out proper receipts or emails from police or customs Not sure why they are simply bribing money.I am going to complaint if didnt hear proper answer from Fedex.
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