[Resolved]  Fedex — Fedex product not delivered on time

Address:560009
Website:www.fedex.com/in

I have a package to be delivered to hyderabad from hong kong and my tracking number[protected], i have paid more to get the package to be delivered precisely on thursday the 5th of may,
But it is stuck at bangalore for customs clearance.
I have provided the required kyc on monday by courier the same has been been delivered,
And the customer care people promised to be delivered as soon as possible,
The latest update is that people in bangalore and the customer service people, they are not responding properly as to the scheduled delivery date and it is showing as goods are subject to regulatory review,.
Why the hell do they promise urgent or quick delivery when you guys can't handle the customs!!
Very very disappointed by the way the delivery and customers are treated.
It is very important to be delivered by that date.
This would be the last time i trust and send packages through fedex.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Sep 2, 2016
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Verified Support
May 09, 2016
FedEx Customer Care's response
Dear Adamkhan,

We apologize for the inconvenience. We have forwarded your concern to our team and they will get in touch with you.

Regards,
FedEx Express
Complaint comments 

Comments

Please do it as soon as possible...it has been almost 14 days still the parcel is not delivered...
I dont think i will again use fedex service in my life...really got fedup with fedex...seriously.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    FedEx
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    1459
    Pending
    0
    Resolved
    631
    FedEx Phone
    +91 22 2571 4444 [Customer Care]
    FedEx Address
    2nd Floor, West Wing, No. 15, 1st Main Road, 6th Cross, Gandhinagar, Bangalore, Karnataka, India - 560009
    View all FedEx contact information