Hi, so this is regarding a laptop that has been shipped from my company in usa for work purpose.
There is this particular customs clearance person called Sumanth who is hopeless at his job of communicating with the customer.
My shipment has been stuck for over a month with clearance team.
They have asked for a value supporting document which i have provided multiple times. The laptop is a HP laptop and costs 1200 dollars and even after providing the value document they say it's invalid and ask me for some other document to show value and in brackets they write (any document that states the price) and i have provided more than that and now they send me a merit letter asking me to sign it to get my shipment cleared..and they state in the letter that they will charge me more even though the duty has been paid.
This is a MAJOR SCAM as i have provided "value supporting documents"
FedEx - you ask for a value supporting document and then pretend to not know what a value supporting document is?
Highly disappointed with the service.. Will never ever recommend fedex. Was this information helpful? |
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