[Resolved] Fedex — fedex - tracking no.[protected] clearance delay - import | |||||
Hi On 09/10/2018 i got email from fedex.com stating in order to clear your shipment "[protected]" without delays, we request you to submit the following at the earliest. Shipment is supposed to be delivered on 10th oct 2018. They requested to provide kyc form and consignee authorization and i already replied on 09/10/2018 with all the required documents. No body is giving any correct update nor clearing my shipment and not sure what kind of game they are playing with their customers. It's a potential life changing package for me and if that does not get delivered it is a huuuuuuuuuuuuuuuge loss for me. Fedex clearly does not understand the gravity of the situation. Note: i have recordings of all conversation to show it how every time they have given wrong/fake information Tracking no.[protected] P. S: i have another shipment with tracking no.[protected] scheduled to be delivered on 13th oct 2018. God knows what will happen to that. Was this information helpful? | |||||
Dec 2, 2018 Complaint marked as Resolved FedEx customer support has been notified about the posted complaint. Verified Support Oct 11, 2018 FedEx Customer Care's response Dear Customer, we regret the inconvenience caused. We have forwarded your concern to our team and they will get in touch with you. Regards, FedEx Express Verified Support Oct 30, 2018 FedEx Customer Care's response Dear Customer, The shipment has been delivered. We regret the inconvenience caused. Kindly let us know if you need any further assistance. Regards, FedEx Express | |||||
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