[Resolved] Fedex — fedex tracking no.[protected] clearance delay

[Resolved] Fedex — fedex tracking no.[protected] clearance delay

J Jerin Rose from Bodinayakkanur, Tamil Nadu

On 27/02/2018 i got email from fedex.com stating in order to clear your shipment "[protected]" without delays, we request you to submit the kyc form and consignee authorization and i replied to it on 27/02/2018 with all the required documents and the then they asked me to send the hard copies via post which i did on 1/03/2018. Now it's been two weeks but there has been no improvement in the shipment it's still in clearance delay. I contacted the customer care they told that they did not recieve any documents. Pls reslove the problem Was this information helpful? No (0) Yes (0)
Apr 14, 2018 Complaint marked as Resolved FedEx customer support has been notified about the posted complaint. Verified Support Mar 14, 2018 FedEx Customer Care's response Dear Customer, We apologize for the inconvenience. We have forwarded your concern to our team and they will get in touch with you. Regards, FedEx Express
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Jerin Rose

from Bodinayakkanur, Tamil Nadu

Could u just reply

Hilview

from Aizawl, Mizoram

Fedex is the worst courier service..my order was returned back to seller without delivery..no notifications, no message for delivery..I request trusted seller not to ship with fedex to get good feedback from customers

FedEx Customer Care's response, Mar 22, 2018

Verified Support

Dear Customer,

It feels unfortunate to know about your experience with our team and would like to have an opportunity to rectify your perception. In order to assist you, please share your contact details and AWB number. We will get back to you.

Regards,
FedEx Express