[Resolved]  Fedex — goods are subject to regulatory review even after submitting kyc docs?

This is exactly the problem with fedex india. Worst customer service ever!

They couldnt even deliver a simple imported watch which doesnt even cost over 200 bucks. Even after submitting the kyc much before like 4 days and it's now stuck with customs clearance. Can someone escalate this to higher officials? They are also so rude to me when i call. It's been over 4 days and am moving out of town in a couple of days. That's why i wanted it to be delivered soon. They just make false promises and do not keep up their words. I have been to used to many countries and used fedex rhere. Couldnt find such a horrendous customer service like fedex india.
Why do you want to spoil the name of such a reputed organization. Please please please dont ever use fedex for delivering your goods. It's not worth it.
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Aug 12, 2021
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Aug 14, 2020
Updated by Sadeesh1986
Shipment[protected].
Verified Support
Aug 14, 2020
FedEx Customer Care's response
Dear Customer,

We have forwarded your concern to our team and we will get back to you with an update.

Regards,
FedEx Express
Complaint comments 

Comments

Sadeesh, what's the status now your courier..me also same issue bro.could you tell me please

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