[Resolved]  Fedex — import delay

Address:

Anand, Gujarat, 388001

I have ordered one item from aliexpress and it is shipped through fedex. Now the item stuck in delhi. It’s showing clearance delay import. A specialised form/statement required for clearance from recipient. Please call fedex customer service.
I tried to call them and whenever i am connected they told me to do e mail. I sent email two times, yet there is no answer.
It’s an expensive item. What should i do now?
Attaching detailed screenshot.