Fedex — intentionally delaying deliveries

VishalThakur21

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I had shipment from us to india which was sent through fedex priority so that it can be delivered in time. Delhi customs department wanted to examine the shipment and fedex delayed the delivery by over 2 weeks blaming everything on delhi customs. I have still not received the package and fedex says it will take another 5-6 days, which is not definite amd may extend. This pathetic service from fedex for shipments with priority tag. Their staff simply blames everything on customs and refuses to expedite the process.
My number is [protected] if more details are needed

Was this information helpful?

No (0)

Yes (0)

FedEx customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2019

FedEx Customer Care's response Dear Customer,

We regret the inconvenience caused. Please share your contact number and AWB number. We will get in touch with you.

Regards,
FedEx Express

Sep 09, 2019

Updated by VishalThakur21 My contact number is [protected]
AWB is[protected]

Sep 12, 2019

Updated by VishalThakur21 Moreover, Fedex has now charged me Rs1000 over and above the duty charges that were charged by the customs. This is pathetic service. I would never recommend to use fedex again.