[Resolved]  Fedex — international delivery from usa to india

Address:Mumbai City, Maharashtra, 400013
Website:www.fedex.com/in

My head office in boston, usa has shipped me a parcel on september 28, 2017 and as of today november 16, 2017, we have still not received it.

All the paperwork was submitted within a couple days and they are not giving any concrete update. First it was navratri holiday, followed by custom issue, then diwali and now they have asked us not to call and to keep asking for an update!

The staff is unprofessional and rude. Even the service "complaint to the top" has not resulted in any results. The top management must not even be seeing the email as someone form the executive desk writes as equally ambiguous and vague email - obviously a template pre-written for them!

I would suggest that don't send your parcels with fedex ever!
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Dec 17, 2017
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2017
FedEx Customer Care's response
Dear Customer,

We apologize for any inconvenience caused, please share your contact number and AWB number. We will get in touch with you.

Regards,
FedEx Express
Complaint comments 

Comments

Fedex kannauj bad person representive my parcell receved after two days send not receipt and black mail .this person unbleaveable. extra charge counted. other person service center opened company image douwn. haevy load other dhl service fast run.
FedEx Customer Care's response, Nov 21, 2017
Verified Support
Dear Customer,

Sincerely regret the inconvenience caused, please share your contact number and AWB number for us to assist you.

Regards,
FedEx Express

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