[Resolved]  Fedex — Items missed from fedex courier from parcel

Address:Bangalore, Karnataka

My name is vasuki,
Mob : [protected]
Address : 26/1, e.A.T road
Basavanagudi,
Bangalore - 560004

I couriered to u.S. From fedex courier.On 14/01/2015 track number :[protected], i given parcel through fedex courier agent ramkumar jayanagar, tilak nagar branch. I have sent 10.8 kgs parcel with packed to u.S.A (Ca) but delivered 5.76 kgs with difference of nearly 5 kgs. Online complaint was also registered with fedex on 24/01/2015. With lost cost for us around 48, 340.00. It is almost a month over till now. It is not been claimed to me with a great loss of amount. Fedex courier company have sent me mail on 25th feb 2015 that can be claimed in bangalore to meet consult agent that is balaji international express no.3 4th main, 7th cross sampagi ramnagar bangalore - 27 mob : [protected]. It already said on 3rd feb 2015, as i got to know on 25th feb 2015. I met bangalore fedex courier agent of s.R.Nagar, again he mailed to fedex courier main head office, till now no reply. And no response from fedex courier.

The copy of loss of sent items bills and fedex courier bill attached with this complaint

Please do the needfull and oblige

Thanking you m.D.Vasuki
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Complaint marked as Resolved 
Verified Support
Mar 10, 2015
FedEx Customer Care's response
Dear Vasuki,

We apologize for the inconvenience. We have forwarded your concern to our team and they will get in touch with you.

Regards,
FedEx Express
Verified Support
Mar 13, 2015
FedEx Customer Care's response
Dear Vasuki,

Request you to contact the freight forwarder Sri Balaji Max Mail. Kindly let us know if you need any further assistance.

Regards,
FedEx Express
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