[Resolved] Fedex — KYC and Customs Clearance

[Resolved] Fedex — KYC and Customs Clearance

V vijay_singh_s from Palackattumala, Kerala Sep 17, 2021 Sep 23, 2021 This thread was updated on Sep 23, 2021

Airway bill[protected] USA to HYD I am located at HYD and have my own CHA at HYD I informed FedEx customer care on toll free number and also wrote to them using contact us form given on website that i want my shipment at Hyderabad and that FedEx should furnish me with MAWB and Delivery Order to my CHA. I also told them that my CHA will raise the bill of entry and do the necessary customs clearance. I was told by some customer service agents that if I have my own CHA, I dont need to submit KYC documents I then got a mail from Mr RvSubramani that i need to submit POA and authority letter for customs clearance I replied to him but yet to gett a response I simply request your to transship my shipment from BLR to HYD so that i can do my customs clearance there Was this information helpful? No (1) Yes (0)
Oct 25, 2021 Complaint marked as Resolved FedEx customer support has been notified about the posted complaint. Verified Support Sep 23, 2021 FedEx Customer Care's response Dear Customer, We regret the inconvenience caused. We have forwarded your concern to our team and they will get in touch with you. Regards, FedEx India
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