[Resolved]  Fedex — Missing Parcel with Waybill No[protected]

Address:560037
Website:Fedex

This is regarding my Missing Parcel with Waybill No[protected].

I have called your local agents, offices in blore, called your call center atleast 7 times.But nobody has any updates and still say they are tracking the package. This is after 4-5days after my initial complaint.

I have not received one callback or update from Fedex local offices or Call center. Do let me know what is a User supposed to do with such UNPROFESSIONAL SERVICE?
Was this information helpful?
No (0)
Yes (0)
Dec 8, 2016
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2016
FedEx Customer Care's response
Dear Customer,

We apologize for the inconvenience. We have forwarded your concern to our team and they will get in touch with you.

Regards,
FedEx Express
Complaint comments 

Comments

Hi,
My shipment is under custom clearance and after submitting all required doc fedex team not responding or giving any status update about when i will receive the shipment.
I called FedEx customer care also but from there also i am not getting any answer.
Shipment tracking number is[protected]
FedEx Customer Care's response, Nov 7, 2016
Verified Support
Dear Customer,

We apologize for the inconvenience. We have forwarded your concern to our team and they will get in touch with you.

Regards,
FedEx Express

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    FedEx
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    1459
    Pending
    0
    Resolved
    631
    FedEx Phone
    +91 22 2571 4444 [Customer Care]
    FedEx Address
    2nd Floor, West Wing, No. 15, 1st Main Road, 6th Cross, Gandhinagar, Bangalore, Karnataka, India - 560009
    View all FedEx contact information