[Resolved]  Fedex — my package is held up for 5 days

Address:

Kolkata, West Bengal

My fedex shipment tracking no:[protected] and is held up in customs in new delhi customs just because the shippers mistakenly named the shipment “ west bengal “ instead of my name. I have submitted all kyc registration documents in my name and self declaration. From the shippers side documents have been submitted. Yet the new delhi customs are holding my personal shipment hostage just because it’s coming from china and it has been named wrong. For how long will they continue to do so. It’s a medicine and i need it, how can explain this to them,