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Fedex — no one picking up call even after 5 days of calling. no way to contact

I was asked to upload kyc docs for customs and did so. Even after 5 days, i get this message "a specialized form/statement is required for clearance from recipient.
Recommended action: please call fedex customer service"

I have been trying to get in touch with fedex for the last 5 days. I have tried calling, emailing, chatting and have been getting no response whatsoever.

Complaint Status


[Jul 03, 2020] FedEx customer support has been notified about the posted complaint.
Verified Support
FedEx Customer Care's response Jul 04, 2020
Hi,

Please share your contact number and AWB number for us to assist you.

Regards,
Team Fedex
Updated by a231 Jul 04, 2020
How do I share my contact details with you?
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