[Resolved]  Fedex — package delivery

Address:North Goa, Goa, 403505

My package with tracking no.[protected] was suppose to delivere on 02/02/2018 according to track record. Actually it reached local facility on 01/02/2018 and from that date it is lying there now its 04/02/2018. Its irresponsibility and less concern towards customers. Staff also did not informed about delivery status.
I want my package to get delivered as soon as possible
Mail was also sent to higher authorities to resolve it on immidiate basis but nothing was done, except one phone call.
Was this information helpful?
No (0)
Yes (0)
Mar 8, 2018
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2018
FedEx Customer Care's response
Dear Customer,

We apologize for the inconvenience. We have forwarded your concern to our team and they will get in touch with you.

Regards,
FedEx Express
Verified Support
Feb 05, 2018
FedEx Customer Care's response
Dear Customer,

Request you to share correct AWB number for us to assist you.

Regards,
FedEx Express
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    FedEx
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    1459
    Pending
    0
    Resolved
    631
    FedEx Phone
    +91 22 2571 4444 [Customer Care]
    FedEx Address
    2nd Floor, West Wing, No. 15, 1st Main Road, 6th Cross, Gandhinagar, Bangalore, Karnataka, India - 560009
    View all FedEx contact information