[Resolved]  Fedex — Product not yet received and waited for long time

Address:Chennai, Tamil Nadu, 600125
Website:www.fedex.com

My Tracking ID is[protected]. I didn't receive my product for a long time. I have checked with customer care team plenty of time and they committed lot of time to deliver this product. Fedex took one week time to clear KYC and one more week to deliver my product within chennai itself.

If you are not able to make it by today, please return that product to Russia. It is very bad customer experience. I have wasted lot of times to reach customer care team and no positive response from their side.
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Feb 17, 2017
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2017
FedEx Customer Care's response
Dear Customer,

We apologize for the inconvenience. We have forwarded your concern to our team and they will get in touch with you.

Regards,
FedEx Express
Complaint comments 

Comments

Very poor service, not right mangament for the account holders. i have been consistnely trying to wind the matter but there is no proper response from the company. I feel very sorry for such a big reputed logistics company not take any step for this small matter

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