[Resolved]  Fedex — Shipment stuck at Customs for a over five days

My shipment with tracking number[protected] has been stuck at Customs since Saturday, April 30, 2022. I have inquired multiple times with Customer Support and have emailed them thrice asking if there was any lapse in documentation from my side but there has been no satisfactory follow up and as of May 6, 2022, the package is still waiting at Customs. I even tried to reach them over phone but got no response.

I have attached the only response I received from them. I have also attached the tracking history.

Please let me know when and how I can get my package.