[Resolved]  Fedex — Still the package under customs it's already more than 12 days

Address:	500008
Website:	www.fedex.com/in

I bought tv from alibaba on 25th of september and fedex team shipping it[protected].), it reached bangalore customs, india by 27th, from 28th of september product, is there in customs only, it's already 12 days.

The standard delivery date is[protected], but its already 9th and don't know how many more days will it take to deliver the product.

I raised a complaint by calling fedex customer care, they are repeating the same word saying that we requested fedex custom team to expedite the process.

I wrote a mail to "write to fedex" team they raised a ticket (Ctrl no. [protected]) there is no use of it, they too are saying the same thing again and again "we requested fedex custom team to expedite the process." but till date, the product not delivered at and still under the process.
I am calling fedex customer care every day and requested for a call back from fedex custom team (Bangalore) but till date no one contacted me.
This is worst experience from fedex, and still, doesn't know when my product will get delivered.