[Resolved]  Fedex — t shirt shoes phone

Address:2073, Gobind nagar near ferozpur road ldh, Ludhiana, Punjab, 141001

Hi

On 12/062019 i got email from fedex.com stating In order to clear your shipment "[protected] " without delays, we request you to submit the following at the earliest.

they requested to provide KYC Form and Consignee authorization and i already replied on 12/06/2019 with all the required documents

now its more then 5 days but no update from Fedex, on 11 Junei talked on their no[protected] and they said they have received my documents and its under process so today on 6th July i called again to get new update and i surprised to get their new statements, now they are saying that they have not receive my documents and requested me to send it again and 2nd time i have send my documents as i have no other choice

No body is giving any correct update nor clearing my shipment and not sure what kind of game they are playing with their customers

Note: I have recordings of all conversation to show it how every time they have given wrong/fake information
My tacking number[protected]
+2 photos
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Jul 20, 2019
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Verified Support
Jun 17, 2019
FedEx Customer Care's response
Dear Mandy,

We regret the inconvenience. Please share the FedEx AWB number and contact number in order for us to investigate this case.

Regards,
FedEx Express
Complaint comments 

Comments

Tracking no[protected] parcel was scheduled to be delivered 8th June '19.
Never happened. Next is for Tuesday..
Why do they call it courier, if they don't work on weekends.
Just big name company's.
Wats ur problem FedEx courier I need to get my delivery from Mumbai and the delivery date was 31st may till date 04/06/2019 I didn't get my delivery, wats the problem with ur service, it was told will be delivered today but still didn't received the delivery of my courier, not happy with ur service very bad
Vishalsinghthakur Thakur's reply, Jun 4, 2019
Wats ur problem FedEx courier I need to get my delivery from Mumbai and the delivery date was 31st may till date 04/06/2019 I didn't get my delivery, wats the problem with ur service, it was told will be delivered today but still didn't received the delivery of my courier, not happy with ur service very bad
FedEx Customer Care's response, Jun 17, 2019
Verified Support
Dear Vishalsinghthakur Thakur,

We regret the inconvenience. Please share the FedEx AWB number and contact number in order for us to investigate this case.

Regards,
FedEx Express
My FedEx package has been held in Bangalore for the past 4 days, I used this service in order to get my shipment quickly, unfortunately it was held for clearance, but even after submitting KYC my shipment hasn’t been processed yet

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