[Resolved] Fedex — they dont deliver it on time and take extra charges from seller

Srishti Khanna

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110034

Hi
I need to register compalint about fedex and shop101 i have shipped one bag from shop101 26 december2018 and fedex gave me delivery time till 2nd jan and till 8th jan they haven’t delivered and i called them to get it delivered asap because my client has to travel still they haven’t delivered till 16th jan and now they are sending my bag back and they will charge both side shipping charges from me which is very wrong they always do this and i called to fedex they told me talk to shop101 and shop101 told me to talk to fedex means they both are making the customers fool very poor services they both are providing and on 8th jan one of the executive manpreet kaur from delhi fedex branch promised me that within 24 hours they will deliver the bag otherwise they will send it back to me without deducting any charges and now they are decling very very bad services they provide and same for shop101 company
Please help me on this matter
My fedex tracking id is[protected]
And shop101 order id is [protected]
Regards
Srishti khanna
[protected]

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Feb 18, 2019

Complaint marked as Resolved

FedEx customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2019

FedEx Customer Care's response Dear Customer,

we regret the inconvenience caused. We have forwarded your concern to our team and they will get in touch with you.

Regards,
FedEx Express

Jan 18, 2019

Updated by Srishti Khanna Your team do nothing they just change the statements everytime and they blame shop101 and shop101 blame fedex this m facing from last 22/23 days

Jan 20, 2019

Updated by Srishti Khanna FedEx still there is no response from ur side very bad it is seriously very pathetic company

Jan 21, 2019

Updated by Srishti Khanna Very poor company genuinely means they are not even bothering to reply thr customers