[Resolved]  Fenesta Building Systems — Refusal to serve own product after creating dependency

Address:

Bangalore, Karnataka

I am extremely frustrated with the services of Fenesta. I have fenesta windows in my house installed about 5 years ago. For the past six months, I have been running from pillar to post to get the mosquito mesh installed in all my windows. Have contacted customer care, written mails, contacted multiple dealers. But all in vain. Upon persisting, one dealer shared with me that Fenesta will not service as they are focusing only on large orders. As a customer my problem is that I cannot get the mosquito mesh done by other vendors as their profile does not match with Fenesta. This means that I am completely helpless as Fenesta will not service and others cannot service. I am reachable at [protected] and stay in Whitefield Bangalore area.