Fenesta — Fenesta windows supplied at gurgaon residence | |||
No response on my complaint dtd 07/02/2016 Complaint no. logged in with Fenesta is : Post N[protected] dated 07/02/2016 Pl note : This was 4th breakage of glass without any outside impact. This is a clear case of badly designed doors. Please get it checked and got replaced. Regards R R Handa Was this information helpful? | |||
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Fenesta customer support has been notified about the posted complaint. | |||
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Hyderguda, Hyderabad, Andhra Pradesh, India - 500029
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Fenesta complaint registered Reference ID POSTN[protected].
They say the glass is not covered for warranties. Let me see what response i will get from them...
Got the installation done in 2013; since then there have been issue with closing of some doors since installation. They have tried to fix those couple times but no success. We have got some sliders permanently locked as they cannot be moved easily.
And now this glass breakage without any external deliberate efforts. It seems combination of heat & the installation quality.
I am sure there are issues with the quality of the GLASS being installed; doesn't seem to be really working for INDIAN conditions.
Wondering how they claim to be India's No1!!! If they are truly No1, then they will take this seriously instead of the Marketing/Legal gimmick of Warranties covered.
There has been no attempt to damage the glass. It's on 23rd floor. No break-ins or accidental heavy contact to the glass has been done. WHY ??? Does Company have any Quality assurance reasons too quote here??? Or is there any cost cutting to generate Company profits ??? Does the company believe in bad quality productions and unthoughtful of environment !!!