Fenesta — Noise issue not resolved

Address:Kolkata, West Bengal, 700040
Website:www.fenesta.com

The sole purpose of installation of fenesta upvc windows was to have respite from noise issue. Immediate after installation, the gasket and hinges were effectively insulating noise. However, the effect is no more and needs immediate attention.
If necessary kindly inspect the same and suggest remedies since the product is under 10 year warranty as per terms of agreement.

P dhar
116 n s c bose road, kolkata-700040.
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Fenesta customer support has been notified about the posted complaint.
Jun 07, 2017
Updated by Tubai Dhar
The sole purpose of installation of Fenesta UPVC windows was to have respite from noise issue. Immediate after installation, the gasket and hinges were effectively insulating noise.However, the effect is no more and needs immediate attention.
If necessary kindly inspect the same and suggest remedies since the product is under 10 year warranty as per terms of agreement.

P Dhar
116 N S C Bose Road, Kolkata-700040.
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Comments

We had placed our order with your Sales Executive Anunay Vij, had also paid the full amount . We are really disappointed in the way of working of this big a company!!!
Till date we don't have the date of delivery.
As everyone has written above, they can collected RS 2, 00, 000 from me in advance. Same status of supply. Got after many threatening follow ups. Absolutely no soundproofing in our bed room. They are not lifting the phone and least bothered to resolve customer issues. Don't go for this company, who falls on customer's feet until they get money and later on kick them with the same legs. Big cheaters

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