[Resolved]  Ferns And Petals — Stale flowers and different bouquet

Address:

Gurgaon, Haryana

I understand that there can be a slight difference in images displayed on the website and the actual product. But, Ferns and Petals has crossed all limits. I ordered a bouquet worth Rs 499 through Book my flowers, made an online payment and selected the standard delivery for the following day. It was an orange colored rose bouquet with white flowers and some green leaves in between, quite presentable: Orange Delight Regular. Instead a yellow flowers bunch was delivered with orange chemical sprayed on it. There were only 12 roses in that bunch. It couldn't have been more ugly. I felt embarrassed when the person thanked me and I saw the flowers at their place. I approached their customer support the very same day but they haven't given a constructive response as yet. An action should be taken against such useless 'money-making' websites. Please note that this picture is taken the same day.