Ferns N Petals — cheated by ferns and petals, order not delivered

Address:	Varanasi, Uttar Pradesh, 221005
Website:	www.fnp.com

Order number-4024136
I ordered a cake and flowers from them on 25th november for 27th november. The order was not received by me and according to them my address was wrong. But it's totally their fraud because i mention the same address everywhere and all the orders i receive from different online traders without any problem, also the didn't call me on my mentioned mobile number a single time, the whole time i was waiting for a call from them. I complained to them but the replied so irresponsibly that my address was wrong and an attempt was made but it's a white lie to cheat the customers and refused to return my money. Kindly take serious action against then to stop them cheating the consumers