Ferns N Petals — Complaint regarding poor quality work of personalized photo frame Order Placed: Wed, 10 February. Order no.[protected]Suborder 224

Address:

Delhi

To
Ferns N Petals,

Subject: Shoddy work done by Ferns N Petals (Order no.[protected]Suborder [protected], [protected])

This is a complaint regarding the two personalized photo frames which I ordered on February 10, 2021 to gift my wife on the occasion of valentine day. Although the prices of the frames are exorbitant, the quality of work is extremely poor. The pictures are cropped in such a poor way that the head in one frame is partially cut off (Sub order no [protected]). The suborder [protected] is a bit better, but here also it could have been cropped in a much better way (some part of the hat here also is cut off. I don't know what kind of people are employed by Ferns N Petals; even a local frame shop would do a much better job than this at much less price. There is no protective coating also given in this picture (Sub order no [protected]). It seems someone just printed a picture and hurriedly inserted in a frame. These kinds of personalized gifts should be perfect and long lasting. I was very excited, but when my wife pointed out that although the idea was good, except the frame, everything was far from satisfactory and doesn't justify the cost, quality, or the work that has been done - that's her disappointing statement.

I was very busy, so could not give the feedback as I was out of the town. Heard a lot about Ferns N Petals, but extremely disappointed and never ever going to order anything from Ferns N Petals, neither recommend anyone at least for a personalized gift. I think you should employ a craftsman who has knowledge and experience of making a good photo frame when you are charging such an exorbitant price. It seems someone took out the printout and shoddily inserted inside the frame. This kind of work is not at all acceptable. This is cheating!!, nothing else, and you people call yourself no 1 gifting site!!!.

See the pictures which I have sent and what kind of trash you have sent, not only wastage of time and money, but extremely annoying too! Disgusting work!

Siddharth