Ferns N Petals — delay and product quality | |||
We ordered a bonsai plant (Ficus) with a diffuser set to be delivered in nagpur as a congratulatory gift. We had to call multiple times when the gift did not reach. The customer service politely lied to us about the delivery date. The company claim that the delivery date can be plus or minus one day from 9am to 9pm. When it finally reached, they did not include a card and the plant had no leaves. It did not look nice at all. The courier service was also poor - they had the recipients contact information but made the excuse that no directions were available. Overall, ferns n petals commits fraud. They do not deliver what they are paid a lot for. Was this information helpful? | |||
Ferns N Petals customer support has been notified about the posted complaint. | |||
1 Comment | |||
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I ordered rakhis on 7 August till now my product not delivered and I didn't get any refund they asked me your product cannot be delivered and we didn't give and refund my order no. is 6447744
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