Ferns N Petals — delivery issues, bad customer service.

I ordered for using fnp on 20th march. Order no.: 9654131. They completely ruined the ocassion by not providing message card instead wrote that message in bad handwritting and wrong spellings on top of the cake box.
Secondly, giving 3 chocolates when i paid for 5.
No name on top of the cake.
No candles.

They assured to deliver 2 days later i. E today at a particular time around 1:30pm, but has not delivered yet. After calling and mailing them multiple times they are like the product will deliver before 9pm. As if they are doing us a favour. Unneccessarily troubling the customers. When a time slot is selected it should be taken seriously.