Ferns N Petals — ferns n petals site fraudulence (order no.[protected]

Website:www.fnp.com

I ordered birthday gift for my husband one month back (29/09/2018) to be delivered on the day of bday that was month later (27/10/18). I selected office hours for time slot as i didnot find any other option like they say. I made 5-6 request to deliver it before 4 pm. I waited for 4 days. They neither delivered it before 4pm and i called them so many times. They told it will take two more days for delivery. Now its been 6 days of shipment the order is not delivered yet. The courier service they chose 'bluedart' called my husband and told no services are provided to the address given, while the address was shown by ferns n petals in their site and they confirmed it. They took my money and the product is not delivered. And courier services denied to deliver and told this is mistake of ferns n petals. I want my product to be delivered before 4 pm today itself as promised by them. Ferns n petals is such a fraud site and making the customer fools by giving false promises.
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    FNP Estate, Ashram Marg, Mandi Road, Gadaipur, Haryana, India
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