Ferns N Petals — flowers not delivered on time and not refund

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Address:

Ashiana Motors Pvt Ltd, NH-30, Patna bypass, Didarganj, Near-Toll plaza, patna, Patna, Bihar, 800008

Very pathetic and disappointing service provided by ferns and petals.

It just spoil the whole occasion by giving the false promises of delivery the product.

Never use this site.
I have ordered (Order no[protected] bouquet on 12th feb for my husband for the occasion of valentine day which was 14th feb 2020. I have requested so many times via phone to the customer care team that flower should be delivered between 12pm to 5 pm which was not delivered. When i request this, no body told me that it's not possible. I told them that my husband will be available in office till 5pm. When i asked for the refund, customer care team refuse that and they told to me that we can't do this. I want money back.

Thanks
Sakshi

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Comments

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Pls reply me as soon as possible. Update me via email .

Laxmi Pandith

Hello,

My husband ordered for me a beautiful bouquet of roses for V-Day, from abroad . I was shocked to see what I received the roses were wrapped so badly and the petals have started withering. Above all it was overpriced overpriced for what was delivered(INR 699+ 20 ) . This was not expected of Ferns and Petals. Highly disappointed.

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I placed an order on 13th feb which was prepaid and promised to be delivered by 16th feb but it didn’t show up. On 17th I got a mail saying that the parcel is delivered but I never got it. No refund given, no help done. Liars and cheaters. Never use this site to order anything ever.