Ferns N Petals — Fraud company and fraud courier service, they use for local delivery

Rohan Bhatia

from Hyderabad, Telangana

Address:

New Delhi, Delhi

order number 8841788

With extreme displeasure I am mailing you to tell you the sorry state of affairs of your company.
I placed my order on the occasion of father's day on the 12th June 2104 and the delivery date was supposed to be 14th June 2014.Till date I have not received the order and just now I got the confirmation message from you side that the order has been delivered to '.'(no name mentioned in the message).This is extemely ridiculous service on your part.First of all you send the courier via fraud, good for nothing courier service Trust on 1 day which does everything barring delivering the product on one day.The tracking number you have provided is invalid.
I want my money back and an answer to this debacle by tomorrow otherwise I am going to raise a complaint in consumer forum and deal with you guys there and believe me I am very good at all this.
Looking forward to a speedy resolution to this problem.

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Comments

sacnis

from Mumbai, Maharashtra

I completely agree. ..they are really making us fool..I ordered a product on 10th which was supposed to deliver on 14th feb but till date they are not responding. Their call centre people dont have courtesy to pick the phone; keep on disconnecting the calls.
Till date I haven't received my product. they are not reliable at all.

rajshekharnayak

completely agree ... there are hundreds of complain but, no response fron these fnp

Ni sha

from Mumbai, Maharashtra

10th Nov 2015, this is a current incident happened with me. FnP wrongly shipped the courier to wrong person. I am still taking a continues follow up from them but they are taking these things very easy. this is a first time that i ordered something from FnP. and in first time i got an experienced very bad.

This is totally a blunder and worse. and this is not acceptable. this is definite that will stretch this issue in consumer court at anyhow.

Its a BAD BAD & BAD experience to request for an order from FnP.

divyag17

from Mumbai, Maharashtra

yes.ferns and petals sucks...ordered a set of cupcakes earlier and they delivered completely stale ones . Ordered one picture mug for my fiance for valentines day but he hasnt received anything so far by the evening.customer care service also completely sucks and the link for tracking doesnot work.

rakondy

We had something special to celebrate and tried to get a gift delivered for a relative. We used ferns and petals thinking it was a big company and the expense was well worth it if this overpriced gift was delivered on time. The delivery was supposed to be between 9am and 9pm and that did not happen. Also, customer service repeatedly lied to us assuring us that the delivery would be made. It was only after 9pm and upon calling customer service (for a third time) that we were told that possibly the courier could not find the address- which I find ridiculous given that the address is a well known building. By this time, we had to contact the recipient and spoil the surprise. As of now, we are told the delivery will be made tomorrow but I do not trust this. I wish they had been honest from the start. I do NOT recommend this service at all. Oh - and the customer service politely told me to track the package from the courier myself and that they were not responsible for courier deliveries!!