Ferns N Petals — gift delivered to the wrong address even 1 week later

Address:560045
Website:www.fnp.com

The gift was supposed to reach on 12th october. So the delivery guy was been in touch with the recipient on how to reach the place. Not only the delivery guy didnt deliver the gift but he delivered it to the wrong address and the website has been update has been delivered to the correct recipient.

How can this work. That guy has no sense of bangalore address, then why the hell would you hire that guy. Its been one week and the gift hasnt been received properly.

I was also talking to the customer support and i always get the same guy. He says it will be delivered the next day. This is what he says everytime. The customer support staff doesnt know how to talk to other people.
Also, i submitted a complain to the fnp. The next day i receive a mail stating that the complaint request has been closed. How the hell did this happen.

I demand to talk to your manager/head. This is out of control. I am letting the whole world know how the people at fnp treat you.
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    FNP Estate, Ashram Marg, Mandi Road, Gadaipur, Haryana, India
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