[Resolved]  Ferns N Petals — Non delivery after five days

Address:500016
Website:m.fnp.com/uk/send-birthday-special-gifts-to-uk-1-211-t.html?page=1

We had placed an order on march 31st for delivery of a gift to our son in london on his birthday on april 1st, paying extra for next day delivery. This is the evening of april 5th - the gift has not yet been delivered. They delivered an apology bouquet, but the gift we chose remains undelivered.
Fnp - you have destroyed every shred of happiness and joy we could have shared with our son on his birthday. Shame on you.
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Apr 19, 2016
Complaint marked as Resolved 
Ferns n Petals sent an apology bouquet, and delivered the gift (after a delay of several days, yes, but they delivered it, after following up with their London service providers). They were good enough to provide a refund too to compensate for the delay. Appreciate your gesture, Ferns n Petals.
Ferns N Petals customer support has been notified about the posted complaint.
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    Ferns N Petals Phone
    +91 92 1242 2000
    Ferns N Petals Address
    FNP Estate, Ashram Marg, Mandi Road, Gadaipur, Haryana, India
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