Ferns N Petals — non delivery of order and no penalty refund

Address:New Delhi, Delhi, 110070

My order no. 6419658 placed on 5th aug'18 for sending cake and birthday card to my daughter in mysore but it got never delivery and nor anyone updated me. Only i kept raisng complaints. They saif delivery partner is not reporting.
I went through mental agent and harassment whole day. They didnt even commented by sending any other gift. I demanded for penalty refund but that was also not done.
This company is pather and complete or responsible. Dont place any order through them.
Complete fraud. Useless staff. No support system.in place.
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Ferns N Petals customer support has been notified about the posted complaint.
Aug 12, 2018
Updated by Renu Bala Jena
My order no. 6419658 placed on 5th aug'18 for sending cake and birthday card to my daughter in mysore but it got never delivered and not anyone updated me. Only I kept raising complaints. They only said that delivery partner is not responding.
I went through mental agony and harassment whole day. They didnt even compensated by sending any other gift to my daughter. I Demanded for penalty refund but that was also not done.
This company is pathetic and complete irresponsible.Dont place any order through them.
COMPLETE FRAUD.USELESS STAFF.NO SUPPORT SYSTEM.IN PLACE.
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    Ferns N Petals Phone
    +91 92 1242 2000
    Ferns N Petals Address
    FNP Estate, Ashram Marg, Mandi Road, Gadaipur, Haryana, India
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