Ferns N Petals — Non refund of my money

I have placed an order for cake on the 23rd of july 2020. Because of some technical issues from your end, the order was canceled by you and the refund was initiated, i got a message that i will get back my money on or before 03.08.20. But till today i didn't receive any.

If i didnt receive any response i will file a complaint in central govt. Consumer complaint portal

My order id is. #17171686
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