[Resolved] Ferns N Petals — Order not delivered, company not responding to request for refund

dcpower

from New Delhi, Delhi

Jan 18, 2022

Address:	FNP Estate, Ashram Marg, Mandi Road Gadaipur LandMark - Near Kochar Farmhouse New Delhi - 110030
Website:	fnp.com

Order #31321200 was placed on 13th Jan. 2022, for delivery on 14 Jan. 2022. Order consisted of 2 items, Sub Order[protected] & Sub Order[protected], both to be delivered to same address & pincode in Indore.
Sub Order[protected] was delivered on 14 Jan 2022.
Sub Order[protected] has not been delivered so far.
Company is not responding to 2 emails asking for refund.

My contact details:
[protected]@yahoo.com
Tel: [protected]

+2 photos

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Mar 11, 2022

Complaint marked as Resolved

Ferns N Petals customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2022

Ferns N Petals Customer Care's response Dear Customer,

We extend our sincere apologies for the experience you had. Kindly share your order number with us and we will get back to you with a resolution.

Flowerly Yours, Team Ferns N Petals

Verified Support

Feb 02, 2022

Ferns N Petals Customer Care's response Dear dcpower,

We value your business and sincerely apologize for the inconvenience caused. We have your details and will get it checked.

Flowerly Yours,
Team Ferns N Petals