[Resolved] Ferns N Petals — Order not delivered even after repeated calls

rekhasg

from Mumbai, Maharashtra

Address:	New Delhi, Delhi, 110043
Website:	fnp.com

I had placed an order for delivery on 25th Nov, 2015. The order number OR[protected]. I had called in the evening and they said that the recipient number could not be reached. I was initially asked for 150 Rs charges for redelivery. On telling them its their fault that they didnt deliver, they stated they would deliver free of cost the next day. Still the same..They keep phone on hold for long time and dont give a clarity. They mentioned it was out for delivery today as well. But still the same. They in fact told that the address is wrong. How can it be wrong if all other couriers go to the same address

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Nov 27, 2015

Complaint marked as Resolved

They contacted back with email stating that they have delivered the product. I also got the confirmation from the recipient. But they could have handled this in better way. For the very same address they had mentioned initially that it is not correct. So they need to take care of the orders more seriously

Ferns N Petals customer support has been notified about the posted complaint.

Nov 27, 2015

Updated by rekhasg They delivered it finally.

Thanks